Privacy Policy

1. Information We Collect

We collect information you provide directly when you create an account, place an order, subscribe to our newsletter, or contact us. This includes:

• Personal information: Name, email address, phone number, shipping and billing addresses.
• Payment information: Cryptocurrency wallet addresses and transaction hashes. We do not store private keys.
• Communications: Messages you send via our contact form or email.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity:

• IP address, browser type, and operating system.
• Pages visited, time spent, and referring URLs.
• Device identifiers and cookies.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders.
• Communicate order updates, shipping notifications, and support responses.
• Improve our website, products, and customer experience.
• Send promotional communications (only with your consent).
• Detect and prevent fraud or unauthorized activity.

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share your data with trusted third parties only as necessary:

• Shipping carriers to deliver your orders.
• Payment processors to verify transactions.
• Analytics providers to understand website usage (anonymized data only).
• Legal authorities when required by law or to protect our rights.

4. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences, maintain your shopping cart, and analyze traffic patterns.

Types of Cookies We Use

• Essential cookies: Required for basic site functionality (cart, authentication).
• Analytics cookies: Help us understand how visitors interact with our site.
• Preference cookies: Remember your settings (theme, currency).

You can control cookies through your browser settings. Disabling essential cookies may affect site functionality.

5. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure server infrastructure, and regular security audits. However, no method of electronic transmission or storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order data is retained for a minimum of 5 years for tax and legal compliance.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your data (subject to legal retention requirements).
• Opt out of marketing communications at any time.
• Withdraw consent for data processing where consent was the basis.

To exercise any of these rights, contact us at studio@dripocean.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

DriipOcean does not knowingly collect information from children under 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: studio@dripocean.com
• Contact page: /contact